To
conduct benchmarking studies of important business processes.
To
create a cooperative environment where full understanding
of the performance and enablers of "best in class" business
processes can be obtained and shared at reasonable cost.
To
use the efficiency of the consortium to obtain process performance
data and related best practices from inside the cable and
satellite television industry.
To
support the use of benchmarking to facilitate process improvement
and the achievement of total quality.
The scope
of CASTBA™ membership includes individuals who are employed
by cable and satellite television companies.
Company
membership will be considered with respect to compliance
with CASTBA™ mission, goals and operating guidelines,
as well as, qualification of the organization within the
scope of membership.
Participation
in specific efforts will be optional and open only to members
with costs shared by the participants. Members pay only if
they join a specific study. Currently, membership in CASTBA™ is
free.
We reserve the right to review membership applications and to make the final
decision whether or not to accept any application. Consulting firms are ineligible
for membership.
Feature Site of The Week - Benchmarking Roundtables
